Wednesday, February 27, 2013

Visitor Market Research Study




Does your business conduct a market research study on a yearly basis?  Good news, as a chamber member your business can benefit from our yearly market research study.  Here are a few interesting facts regarding visitors to Table Rock Lake from 2012’s study, which was performed by H2R Market Research:
  • Table Rock Lake has strong brand awareness
  • What factors play the biggest roles in the destinations travelers choose to visit?
                * Relaxation
                * Value for the dollar
                * Safety
                * Variety of things to do
                * Unique
  • Most regional travelers say they enjoy shopping, touring historic sites and visiting museums / cultural events.
  • Importance of amenities for overnight stays:
                * Food Service
                * Size of  the bed
                * Location / on the Lake
                * Wireless Internet access
                * Flat screen TV in room
  • Functional Drivers in addition to boating & fishing: Table Rock Lake visitors say that Silver Dollar City, Shows & Shopping are also among their most important functional drivers that motivate them to visit the area.
The world is changing more rapidly than at any point in history.  The Chamber is working for our members to help you understand market trends, and who and what potential guests are looking for.  Our purpose is to promote tourism and provide information and resources to enhance our members success.

If you are not a Chamber member and would like to find out more about how you could become one, contact:

Heather Cognito - (417) 257-4941

Friday, February 22, 2013

In the Spotlight: Heather Cognito, Membership Director

This is our second installment of "In the Spotlight," part of our series in educating each of you about our Chamber staff!  This week we will feature the Chamber's Membership Director, Heather Cognito.  

Here are a few questions we asked her:

1.) Where did you grow up?  And how did you find yourself working at the Chamber?
I grew up in Southern California.  Close to a perfect childhood between the orange groves, the beach, snow skiing in the winter and glorious sunshine.

During my 10 years at Ripley's Believe It or Not! I was involved with the Branson Chamber & Table Rock Lake Chamber and Branson Believers and found that community based work was my passion.  So I jumped at the opportunity when the membership position opened up!

2.) What do you love the most about the Lake region?
The people without a doubt!  Then of course the beauty of this area.

3.) What do you enjoy most about your job?  
Now you have me on my soap box!  Our chamber members!  They are the best! 
Our mission statement says it all: To promote business and success and quality of life by being a leader in economic and community development in the Table Rock Lake area.  I love having the privilege of working within the lake communities to help promote and grow member's businesses and the Table Rock Lake area.  I rarely think of what I do as a job.

4.) Tell us something interesting about yourself that noone else knows about!
I was raised in the city but became a farmer/rancher and love it!  We have a family farm and have a cow/calf operation. 

Thursday, February 7, 2013

In the Spotlight: Meet Your Chamber Director


The TRL Chamber Marketing Team recently sat down with Chamber Executive Director, Dave Liebenow.  We asked him a few questions about himself--personally and professionally, how he became the Executive Director, what he loves about this area, and what he sees for the future of the Chamber.  

We also asked him to tell us something about himself that no-one knows, well, at least until now!  Enjoy.

1.) How did you become the Chamber Director?  Where did you come from?  I retired from 3M in St. Paul, MN June 2009 and we moved to the lake in April 2010.  My background and experience with 3M was in business development and marketing.  I managed a few key businesses at 3M.  "Scotchgard" fabric protector for retail business, first aid products for retail, animal health products, and an acne product line called Buf-Puf.  My last job at 3M was to manage the relationship between 22 divisions of 3M and WW Grainger.  Grainger is the largest industrial distributor in the world.

My plan was to start small business consulting, so I joined the chamber to get connected with the businesses in the area.  My wife, Bev, and I got very involved volunteering and becoming Ambassadors for the chamber.  When the Executive Director position became vacant my wife encouraged me to apply for the job.  Seven months later I was asked to be the Executive Director and started in March of 2011.  
Dave with wife, Bev

2.) What do you love most about this area?  It's all about the lake.  That's what brought Bev and I to the area, and that's what we fell in love with.

3.) What do you see for the future of this Chamber?  I see a much stronger Chamber going forward.  We have spent considerable time in rebuilding, as well as setting, our strategy for the future.  The three largest challenges are; 1.)  financial stability, 2.) bringing "value" to our members and 3.) membership growth.  We continue to look for ideas to raise funds to keep our Chamber liquid.  We also recently hired Robb Stark as Director of Sales.  His focus will be to sell Chamber programs to our members that will help them connect to our visitors.  This will help in building financial stability for the organization.

I believe our business development workshop breakfasts have brought much "value" to our members as well as our continued focus on economic development for the area.  Heather Cognito will now be focused on membership development.  She will not only focus on gaining new members, but she will also work with our existing members to help educate them on identifying and connecting to the programs the Chamber offers that will help them better manage and grow their business.  I'm always looking for new ideas to help our businesses do a better job and bring more value for their investment.  We have put together a full year of half-day and full-day seminars that will be held in the Kimberling City area,  We are bringing these seminars to our members so that our members don't have to travel to Springfield or other places.

The other major "value" our Chamber brings is the fact that we are the Designated Marketing Organization for Stone County.  With this designation we qualify for state and local funds to promote the lake area.  This year we will receive about $285,000 that will be used to promote the lake in four major markets; Tulsa, Little Rock, Des Moines and Kansas City.  Bringing more people to the area helps everyone in the lake region.

4.) Tell us something that no one knows about you!  I sang lead and was the Assistant Director in a Barbershop Chorus in Minnesota for almost 20 years.